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Death and Faxes

“Our new VoIP PBX is now established, everything seems to promise it will be durable; but, in this world, nothing is certain except death and faxes.” — Benjamin Franklin Well, maybe I’m paraphrasing here but the truth of the matter is faxing documents isn’t...

What is a MOS Score and Why Should I Care?

MOS – Mean Opinion Score Mean Opinion Score (MOS) is a measure of voice quality that has been used in telephony for decades to assess human users’ opinions of call quality.  The test is widely used in Voice over IP (VoIP) networks to ensure quality voice...
A New Way to Think About Business Messaging

A New Way to Think About Business Messaging

If you aren’t using messaging for your business already, it is time to do so. But how do you implement business messaging in a way that is safe and productive for your business? Here are eight advantages to using a business number to send SMS and six reasons why you need to make this change.